By accessing and using our website, booking classes, or purchasing services, you agree to comply with and be bound by the following detailed Terms and Conditions. These terms govern your use of our website and participation in our courses and services. Please read them carefully. If you disagree with any part of these terms, you should not use our services.

1. Enrollment and Registration

1.1 Eligibility

All courses offered by Good Samaritan Lifesavers are open to individuals who meet the specific course prerequisites (e.g., healthcare professionals for ACLS and PALS). By enrolling, you confirm that you meet the required qualifications for the course.

1.2 Registration Process

You are required to complete the online registration form, providing accurate, up-to-date information. Good Samaritan Lifesavers is not responsible for issues arising from incorrect or outdated registration details.

1.3 Confirmation

Once you have successfully registered and paid the required fees, you will receive a confirmation email detailing your course information, including any required pre-course materials or assessments (such as online learning modules).

2. Payment Terms and Refund Policy

2.1 Course Fees

All course fees are clearly displayed on our website. Fees are subject to change at our discretion. The price at the time of booking is the price you will pay, even if future changes occur.

2.2 Payment Methods

Payments are accepted through secure third-party payment processors (e.g., Square). We accept most major credit cards, debit cards and Zelle. For group classes with more than 12 participants, direct deposit is also available. We do not accept checks under any circumstances. Payment must be made in full at the time of booking to confirm your seat in the course.

2.3 Refunds

If you cancel more than 48 hours prior to the scheduled class, you are eligible for a full refund or can reschedule at no additional cost. Cancellations within 48 hours are non-refundable but can be rescheduled for a small fee.

No-shows or missed classes are non-refundable.

2.4 Rescheduling Policy

You may reschedule a class at no cost if the request is made more than 48 hours in advance of the scheduled start time. For rescheduling requests made within 48 hours, a fee may be applied to cover administrative costs.

2.5 Group Training Cancellation

Group training sessions must be canceled or rescheduled at least 7 days in advance. Cancellations made less than 7 days prior to the session may incur fees or partial refund forfeitures. Specific terms will be outlined in group contracts.

3. Course Formats and Completion Requirements

3.1 Blended Learning

The majority of our courses follow a blended learning format. This means participants will first complete an online learning portion at their convenience, followed by an in-person skills assessment. Both components must be completed successfully to obtain certification.

3.2 In-Person Skills Assessment

The in-person portion of the course is mandatory for certification. If a participant does not attend or complete this assessment, no certification will be issued, and refunds may not apply.

3.3 Certification

Upon successful completion of all course requirements, you will receive an American Heart Association (AHA) e-card via the email provided during registration. The e-card will be delivered within 24 business hours of completing the skills assessment and is valid for two years.

3.4 Attendance and Tardiness

Full attendance is required for both the online and in-person portions of the course. If you are late for your in-person skills assessment, the instructor may require you to reschedule, which may incur additional fees. Arriving on time ensures you can complete all required components of the course.

4. Group and On-Site Training

4.1 Group Training Services

Good Samaritan Lifesavers offers customized group training sessions for businesses, healthcare institutions, and organizations. We offer on-site training at your location for groups of 12 or more, and we provide group discounts based on the size and needs of the team.

4.2 Group Training Contracts

For large groups or businesses, a formal agreement will be issued detailing the scope of training, payment terms, and cancellation policies. All group contracts must be signed and returned prior to the commencement of training.

5. Use of Website and Content

5.1 Intellectual Property

All content, materials, graphics, and information found on the Good Samaritan Lifesavers website, including course descriptions, resources, and blog posts, are the property of Good Samaritan Lifesavers. These materials are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify these materials without explicit permission from us.

5.2 Website Usage

You agree to use the website only for lawful purposes and in accordance with these Terms and Conditions. You are prohibited from attempting to interfere with the website’s security, misusing its services, or accessing private areas without authorization.

6. Privacy and Data Security

6.1 Personal Data

We are committed to protecting your personal information. Please refer to our Privacy Policy for full details on how we collect, use, and store your data.

6.2 Payment Information

We use secure third-party payment gateways for all transactions. Good Samaritan Lifesavers does not store your payment details, and our payment processors adhere to the highest standards of data security and encryption.

7. Limitation of Liability

7.1 Health and Safety

Good Samaritan Lifesavers is not liable for any injuries sustained during CPR training. Participants are encouraged to notify the instructor of any medical conditions prior to attending the class and to exercise caution when performing physical activities during training sessions.

7.2 Website Use

We are not responsible for any damages or loss resulting from the use of our website or any third-party websites linked from our site. You agree to use our website at your own risk.

7.3 Force Majeure

Good Samaritan Lifesavers is not liable for cancellations, delays, or rescheduling due to circumstances beyond our control, such as extreme weather, public health emergencies, or government restrictions.

8. Changes to Terms and Conditions

Good Samaritan Lifesavers reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review the Terms and Conditions periodically. By continuing to use our services after any modifications, you agree to be bound by the revised terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of law principles. Any legal action or dispute arising from these terms will be resolved in the courts of Texas.

10. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms and Conditions, feel free to reach out to us:

• Email: dqreables@goodsamaritanlifesavers.com

• Phone: (281) 221-1277

By using our website and enrolling in our courses, you acknowledge that you have read, understood, and agree to these Terms and Conditions.